Shipping policy

This policy applies to customers who make purchases from Euronics’ website. For any questions, please contact our customer service team at 8010900300 or warranty@euronics.co.in.

Shipping Options and Delivery Cost:

Euronics provides various shipping options at the time of purchase, covering over 17,000+ PIN codes across India. We partner with trusted third-party logistics providers to ensure timely and secure delivery. Shipping costs are calculated based on your delivery location and distance from our facilities, and they are displayed at checkout.

Order Processing Time:

We aim to process orders within 24 hours. However, processing time may vary depending on stock availability. Customers are informed at every stage of the order shipment process, and our service representatives are available for any additional assistance.

Delivery Address:

You can update your delivery address before dispatch. Once an order is with our logistics partner, address changes are not possible.

International Orders:

We offer worldwide shipping, with international deliveries taking approximately 5 to 7 business days, depending on the chosen shipping method (air or sea). Updates are provided at each shipment stage, and our team is available for further inquiries.

Tracking Your Order:

Upon order confirmation, you will receive regular updates. Once your order has been packed and dispatched, you will receive an email and WhatsApp message (if provided) with details, including the invoice, vendor name, estimated delivery time, and a live tracking link. A Proof of Delivery (POD) will also be sent via email after successful delivery.

Once the product is out for delivery, you will receive another notification, and upon delivery, a confirmation email will ensure the order reached you in perfect condition.

Returns, Refunds, and Exchanges:

We prioritize 100% customer satisfaction. Following delivery, we offer online consultation support for any assistance you may need. For more details, please visit our Returns, Refunds, and Exchanges page.